You Call SERVPRO After a Fire...What's Next?
Every fire call we receive is typically different from the last one or the next one. Most likely because homes and offices are all different and fires are their own beast. But our process is very similar. Our quality of work is always the highest and our team is always giving it their all. They are always the heroes are the end of the job doing their best to make it "Like it never even happened."
Step 1: Emergency Contact
The restoration process begins when you call the SERVPRO National Call Center, which staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event and dispatch you to the correct contact.
Step 2: Inspection and Fire Damage Assessment
Our team will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our SERVPRO team can board up missing windows and walls and place tarps on damaged roofs.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
Step 5: Removal of Smoke and Soot from all Surfaces
Our team uses specialized equipment and techniques to remove soot from ceilings, walls, and other surfaces.
Step 6: Cleaning and Sanitizing
Our team will clean all of the restorable items. We have multiple cleaning techniques to restore your belongings to pre-fire condition.
Step 7: Restoration
This is our final step, getting everything into pre-fire condition.
We are proud to serve you. Let us do the work, we promise you won't regret it. SERVPRO of Vincennes is ready and prepared to serve you in your Vincennes Indiana home while we are also serving those in Princeton Indiana, Washington Indiana, Petersburg Indiana, Jasper Indiana, and other surrounding areas. Our quality of work and customer service is always our #1.